About Me

My photo
Journalist, Author, Columnist. My Twitter handle: @seemagoswami
Showing posts with label security checks. Show all posts
Showing posts with label security checks. Show all posts

Wednesday, November 22, 2017

Plane speaking

My love of travel is exceeded only by my hatred of airports and airplanes

I don't know about you but I have stopped taking flights while wearing boots, no matter how cold the climate. I have learnt the hard way that boots and airport security does not go well together. After being humiliated time and again in the security queue -- struggling to take off my boots while impatient passengers tut-tut behind me and then struggling to put them on after they have journeyed through the X-ray machine -- I shifted to ballet flats while navigating airports. So, I would sail through smugly while other people wobbled from one foot to another to take off their shoes.

But, as the saying goes, pride comes before a fall. And this time, transiting through Heathrow, I got my comeuppance. No, I wasn't asked to put my shoes through the X-ray machine. But as I went past the security scanner, the lady at the other end indicated that I should place my feet on a small stool so that she could swab my shoes. She then took the swab and ran it through a curious contraption placed on the side. I looked closer and was horrified to read the words "Explosives scanner" written on it.

Never have a few seconds passed so slowly. I gazed anxiously at the machine, willing it to hurry up. And finally, there it was: a negative test result.

Phew!

I don't what it is about security queues at airports but you can't help feeling a bit guilty even if you haven't done anything wrong.

But the authorities weren't done with me as yet. As I walked up to collect my cabin baggage, I realized that it had been pulled aside as well. The gentlemen at security asked if I could open it. I dutifully did so, he rummaged though it. I thought I had passed and went to pick it up. But no, wait, he needed a run an "Explosives check" on my bag as well.

By now I was probably looking as guilty as I felt -- these damn security queues will do that to me every single time -- but this test came up "Negative" as well.

So, I calmed my beating heart, collected my stuff and scuttled off wondering what exactly had triggered this completely 'random' check. Was it the colour of my skin? Was it my Middle-Eastern eyebrows? Was it the long black overcoat that could pass off as an abaya? Or was it just 'random' bad luck?

I don't really know what it was this particular time but I have lost count of the number of body searches I have been subjected to at airports across the world. Some of them are so thorough that they could pass off as full body Swedish massages (in fact, I am often sorely tempted to tip the security agent a few dollars for doing such a good job). And some have been so 'intimate' that they have to be conducted in tiny airless rooms on the side, far away from prying eyes to preserve my modesty.

Is it any wonder then that I am becoming increasingly disenchanted by this whole business of flying? Quite honestly, if I could indulge my love for travel in any other way I would give up on airports and airplanes altogether.

Because the torture doesn't end the moment you board your flight, does it? On the contrary, it starts all over again, and this time it can last for anything from two to 12 hours.

I know this is the moment when you expect me to start moaning about all those incessantly crying children, the toddlers running up and down the aisles, and the kids who spend their entire timekicking the back of your seat.

Well, I'm sorry to disappoint but those are not the (or at least, not the only) things that get my goat. It's the behavior of the adults -- who really should know better -- that gets me all worked up. Here's just a random sampling of grown-up bad behavior that I have gritted my teeth through on some recent flights.

There was the lady seated in front of me who inclined her seat all the way down even before we took off and refused to straighten it during the meal service making it impossible for me to eat lunch. When the stewardess explained the situation to her, she grudgingly took her seat up, but the moment the tray was served, down went the seat again, sending my glass of water flying. Charming.

There was the couple who conducted a long, loud, convoluted marital argument at the top of their voices on a night flight, completely oblivious of the fact that the rest of us were trying to catch some shut-eye. When some passengers remonstrated, they were met with implacable rudeness. And when the cabin in-charge tried to intervene, a full-blown row erupted, waking up everyone who had managed to fall asleep despite the noise.

But the ones I hate the most are those who spring up from their seats even before the plane has come to a complete standstill and rush to get their bags out of the overhead bins, invariably dropping them on the heads of the passengers seated below. Every time I see one of these people in action I hope and pray that they get picked out for a 'random' check at security at the next airport they transit through.

If anyone deserves a full-on body massage, they do.

Sunday, August 30, 2015

High fliers


Don’t envy them; they really aren’t having a good time at all

There was a time when I actually used to enjoy air travel, especially long-haul sectors. I would pack a good book, the kind that brooked no distractions, and read my way across the ocean. Or else I would catch up on my movie-watching, seeing as many as three films back to back. And I would eat and drink everything in sight, because somehow calories didn’t seem to count when you were 30,000 feet above sea level.

Those days are long gone. Now, travelling by air, even if it is the relatively short haul between Delhi and Mumbai, seems like a chore. I have to psych myself up to face the ordeal the night before as I pack my suitcase for what seems like the millionth time. And these days, I’ve taken to laying bets on how long before I lose my temper as I navigate my way to the plane through the airport (my best-ever timing is 4.5 minutes).

So, I can never understand people who go on about the glamour of air travel; honestly, haven’t they ever used an airline loo? Thus, it was with a sense of deep relief that I read an article in The Economist – ironically, on an airplane – which detailed the work of researchers at the University of Surrey (Britain) and Linnaeus University (Sweden) who recently published a study about the ‘darker side of hypermobility’.

Among the many dangers that frequent travellers face, according to this study, was jet lag (which can lead to speeding ageing and increase the risk of heart attacks and strokes), deep-vein thrombosis, and increased exposure to radiation. Frequent travel also results in social isolation, taking its toll on relationships with family and friends. And, of course, those who spend a lot of time on airplanes don’t spend a lot of time in the gym, or eat healthy for that matter.

But while there is no denying any of the above, it doesn’t really cover all the things that I truly detest about air travel. So here, in no particular order of importance, is all the stuff that I loathe about flying.

First off, there’s the getting there. Unlike the rest of the world, where you can walk into an airport unchallenged, in India we encounter our first hurdle at the airport gate, which is manned by a security guy. This man will inspect your ticket in a leisurely fashion, then turn to your photo-id, which he will peer at suspiciously and then stare at your face before turning back to the photo-id, puzzlement writ large on his face. Then, just as the line behind you is getting restive, he will shrug resignedly and wave you in, and move on to the next person in the queue to repeat the same charade.

Next step: check-in. Here the queues will be even longer, and you will have to keep a sharp eye out for those trying to sneak in ahead by placing their luggage trolleys near the check-in desk. When you finally get to the desk, you will discover that the window seat you asked for specifically is no longer available. And no, the aisles are full up. It’s the middle seat, take it or leave it.

By now, you’re probably hovering on the brink of a meltdown. But you keep a tight rein on your temper, knowing that it is going to be tested even further at the next stage of your progress: the security check.

Here, you faithfully remove your shoes, belt, bracelet, watch, necklace, computer, ipad, and place them in a tray. And then you wait behind the harried family of four who seem to have two items of luggage per person and no clear understanding of how this security thing works. So, of course, they haven’t removed any electronic items. One of them is trying to sneak a water bottle through, while the other has many mysterious containers of food, which have to be put through the X-ray machine twice.

Finally, it’s your turn. You push everything on and walk through to the nice lady waiting to run a wand all over you. She swishes it over your torso, where it begins to beep alarmingly. She looks up at you inquiringly. “Er, underwire,” you say sheepishly. She looks blankly at you. Then, putting the wand aside, she gives you a thorough frisking that could double as a full-body massage. Charming.

You go through finally to pick up your bag. But it has been placed on one side, with a security officer looming menacingly over it. “You have lighter inside,” she says angrily. No, you say, that’s impossible; I don’t smoke. “You have lighter,” she repeats, more menacingly. Please open and check, you respond. She rummages through it for ages and then triumphantly brandishes a…lipstick.

You may think the worse is over once you are in your seat, but you would be wrong. If you have the window seat, the charmless guy in the aisle seat will refuse to get up if you need to go to the loo. So, you will have to slide past him, taking care not to brush against his paunch. If you have the aisle, they will put a child with the weakest bladder next to you, so there is zero chance of catching a snooze. It could be worse of course (and it often is); the child could be in the seat behind you, kicking it rhythmically for hours on end.

Now imagine going through this routine every week/fortnight for the next ten years. Doesn’t seem like much fun, does it?


Sunday, April 26, 2015

Have passport; will travel


The pet peeves of a frequent traveller

I know that this week, as I sit down to write this column, everyone is outraging about the new tax regulations that require all tax-paying Indians to declare their travel abroad (and how they paid for it) in their annual returns. And while these would make life difficult for frequent travellers – yet another set of bills to preserve, yet more payments to keep track of – this is not what I want to talk to you about today. 

Instead, I am going to give you a rather exhaustive (and very exhausting!) list of the many things that leave me irritated at best and incandescent with rage at worst when I am travelling.

The palaver of packing: After all these decades of travelling, you would think I would have the act of packing down to a fine art. Well, you would be quite wrong. Oh, I get the essentials in the suitcase, all right, no problems there. Then, starts the internal dialogue. Should a pack an umbrella? Or is it easier to borrow one at the hotel? Overcoat or light jacket? One pair of heels or two? 
And then, after much wrestling – both figurative and literal – when I have got the suitcase shut, begin the doubts. Did I pack my charger? Did I put in my favourite pair of jeans? Scrambling around in the case doesn’t answer my questions, so what is a girl to do but unpack and repack again? 
Pinging my way through security: Being something of a pro at this (even if I say so myself) I take off everything that could conceivably ping as I go through the metal detectors. To no avail. I always ping as the metal detector band swishes across my body. The woman officer looks bewildered. Is it possible she has never heard of an underwired bra? I attempt to enlighten her, but it’s too late. I’m already being subjected to a frisking so intimate it could double as a full-body massage. 
Reeling from this unnecessarily close encounter, I go to collect my carry-on bag. But like always its been pulled over to the side for inspection. Repressing a sigh, I pull out the usual suspects: my house keys. Do they really look like an offensive weapon in the X-ray? I guess I’ll never know.
Passport checks: What is it about being at an immigration counter (even one in your own country) that makes you feel like a criminal? Is it the sinister camera pointed straight at you? Is the suspicious look of the officer as he looks at your passport photo and back at you, trying to work out if you are the same person? Or is it the Gestapo-style questioning: where are you going? (Er, it says so right there on my boarding card.) Do you have a valid visa? (Um, I just handed you my passport with the page open on the visa in question.) The harder you try to be insouciant, the shiftier you look. 
Hotel woes: What is it with hotels and their electronic keys? Why must we keep them away from mobile phones, coins, car keys, etc.? (I mean, where do they expect us to carry them? Tucked away beneath the soles of our shoes?) Credit cards seem to survive living in our wallets so why do hotels keys give up the ghost (usually in the middle of the night, when you are much the worse for wear) so often?
And don’t even get me started on bathrooms! The shower taps are so complicated that you need a tutorial to understand how they work. And since you are never given one, you end up cowering in a corner as cold water splashes all over you, trying to figure out how the damn thing works. By the time you’ve sussed out how to access the hot water, you’ve already had a cold shower by default. Brrrrr.
Plug points are the other bane of my existence in hotel rooms. They are usually placed behind cabinets or tables so that you have to crouch on all fours to access them. Or they are placed along the skirting of the wall so that you have to bend down to use them. If you have creaky joints, dodgy knees and bad backs, like most of us over 40, good luck trying to get up again!
Ditto, in-room safes. They are either placed so low down that you have to get on your knees to operate them. Or they are so high up in the wardrobe that you need to perch on a chair to check that you haven’t left anything behind. What is up with that?
And then, there’s the return: Maybe someday someone will explain to me why in Indian airports, it is not enough to get the immigration officer to stamp your passport to validate your return to your country. Oh no, that would be too simple. So, instead, the good babus have deputed an additional two officers at the exit of the immigration area to check that your passport has, in fact, been stamped. Why? Do these people have no confidence in the ability of immigration officers to perform even the simplest of tasks? Or is this just another way to create jobs for the boys (who would otherwise be unemployed)? 

Don’t ask me. I am too busy practicing my insouciant face in the mirror for the next time I head out of the country.